FAQs

Procody FAQ: Finding The Best Ways To Wellness

Ordering & Products

  • What payment methods do you accept? We accept all major credit cards, debit cards, and secure online payment methods like PayPal.
  • How long does shipping typically take? Shipping times vary depending on your location and chosen service. You can estimate shipping times during checkout and track your order once it ships.
  • What is your return policy? Procody offers a hassle-free return policy. For details on eligible products, timelines, and return procedures, please visit our dedicated Returns and Warranty page.
  • I can't find the specific item I'm looking for. Can you help? Absolutely! Use our search bar or browse by category to explore our extensive collection. If you still can't find what you need, feel free to contact our friendly customer service team through email, phone, or social media using the information on our Contact Us page. They'll be happy to assist you.

Your Account

  • What are the benefits of creating a Procody account? Creating an account allows you to:
    • Track your order history
    • Save your favorite products for future purchases
    • Manage your address book for faster checkout
    • Access exclusive discounts and promotions
  • How do I track my order? You can track your order by logging into your "My Account" section or clicking the tracking link provided in your order confirmation email.
  • How can I update my account information? Simply log in to your "My Account" section and make any necessary changes to your profile details.

Product Support

  • How do I choose the right products for my needs? Procody offers detailed product descriptions, informative blog posts, and helpful guides to assist you in selecting the perfect items for your health and wellness goals. Additionally, our knowledgeable customer service team is always happy to answer your questions and provide recommendations.
  • What is your warranty policy? Procody offers a warranty on most products. For specific warranty details and procedures, please visit our dedicated Returns and Warranty page.
  • I'm having issues with my product. What should I do? If you're experiencing problems with your Procody product, refer to the product manual or contact our customer service team for troubleshooting assistance. We'll be happy to help!